Canceling or Changing Orders

• Cancellation Requests

  At Factory Direct Blinds, all of our products are custom made to each customers specifications. Because, all orders placed are electronically sent directly to our production team we cannot guarantee any changes or cancellation requests can be made. However, we will certainly do our best to accomm...

• Is it possible to change my order after I have completed it?

  Change requests to your order are possible within 12 hours of order placement. Beyond 12 hours, we always do our best to make changes, but cannot make a guarantee as we put items into production as soon as possible.