Warranty

  • General Warranty

    All blinds ordered from Factory Direct Blinds are covered by a manufacturer’s limited warranty, except as noted on a few select products. The warranty shall apply only to original purchaser for residential application. This warrants that your product will be free from defects in material or workm...
  • Reporting a Warranty Issue

    Contact customer service via email  support@factorysirectblinds.com subject line WARRANTY. Please provide the order number, issue details and resolution request.  Images or a short video may be required.