All blinds ordered from Factory Direct Blinds are covered by a manufacturer’s limited warranty, except as noted on a few select products. The warranty shall apply only to original purchaser for residential application. This warrants that your product will be free from defects in material or workmanship, except defects that result from misuse, neglect, or improper installation as determined by Factory Direct Blinds. Damage caused from alterations, normal wear and tear, or exposure to the elements will not be covered under this warranty. Defective items will be repaired or replaced at the discretion of Factory Direct Blinds and shall be limited to the repair and replacement of the window coverings or components found to be defective subject to Factory Direct Blind’s discretion. Warranty excludes shipping charges and labor cost for measuring and installation. Your sole remedy under this warranty is repairs made with like or similar parts. Factory Direct Blinds shall in no way be liable for incidental or consequential damages nor for the transportation, removal or re-installation of any of our products. Warranty claims must be accompanied by proof of purchase.